On June 5, love rocks brand “future club” (large bay area salons center of science and technology, and love fashion lifestyle young fashionable) held the first “bazaar” in the home, gathered many excellent creators in the field of love life, live way to introduce the work they produce, at the same time, with the help of studio electricity capacity, Let the friends who also love life can direct to the product purchase page to buy their favorite works.
Weekend market is one of the formats provided by Future Society. Based on the offline flow of people, it provides a commodity trading place for merchants. Due to the impact of the epidemic and space and time constraints, The Future Club began to try a new online model — “Home market”, moving the offline market to the online market, providing a different market experience for friends who cannot go out or who are far away.
In addition, the Future Society connects creators through the form of community, allowing more creators with works to join the market and share their works.
With the help of the candy paper mini program, the Future Club will complete the online publicity, live selling and user communication of the market activities in order to achieve better activity effects with higher efficiency. Today we will talk about “how to let small program users quickly join group chat and realize more efficient user operation” based on the way of community connection of future Society.
The whole process of user experience in the future social market
The online market of the future society is to display activities and deposit content in the small program space of candy paper. Users can participate in activities, discussions, sharing and group chats in the small program. The overall process is as follows:
- Users can generate exclusive posters on the mini program, share them with friends or forward them to the circle of friends, and invite friends to participate in activities. Friends only need to scan the TWO-DIMENSIONAL code on the poster to reach the activity page of the mini program.
- You can quickly join the group chat by clicking “Cute Live group 1” at the top of the activity.
- Group members share live broadcast cards and small program cards with each other, and new members can quickly enter the live broadcast room and mall.
- Add group QR code into the live broadcast screen, allowing viewers to scan the code to join the community.
The online listing set of Future Society provides users with a very fast and convenient experience process. As for the staff, they can also devote their time and energy to live broadcast services and user consulting services, without repetitive guidance and invitation to users to join the group, which greatly improves the overall operation efficiency.
How to place the qr code in the small program that never fails, so that users can add groups with one key
The feature of running out of small programs provides enterprises and users with a lighter service experience, but for enterprises, it is necessary to retain users of small programs and provide continuous services to improve user stickiness and user conversion rate.
It is one of the operation methods chosen by many enterprises to divert users to the private domain flow pool through enterprise personal wechat signal and wechat group. There are two ways to achieve this in the past:
- Method one: directly insert the TWO-DIMENSIONAL code in the small program, the user needs to take a screenshot and then use the wechat scan function, add customer service wechat or enter the wechat group;
- Method 2: insert the add group button in the small program, the user clicks the button to jump to the public number of the article, the user needs to long press to identify the TWO-DIMENSIONAL code, add customer service wechat or enter the wechat group.
Eventually, users can add customer service or join group chat, but the process is too complicated, and it is easy to lose patience and choose to give up.
In the recently updated version of wechat small program, a heavyweight function to solve the above problems: ** small program support users long press to identify the TWO-DIMENSIONAL code, directly jump to wechat friends, wechat group, enterprise wechat friends, enterprise wechat group. ** See “wechat internal test small program heavy function! Direct jump wechat group, enterprise wechat, private drainage sharp device?”
This function greatly simplifies the operation steps of adding wechat customer service and entering wechat group, and also provides greater space for operators to play in the future user drainage and transformation, which is the good news for countless small program operators.
But at present, this function is still in internal test, not open to all developers, today we will introduce another way to add group, namely through wechat customer service message function let small program users quickly into the group.
The first step is to create a group QR code
If you need to let the user add customer service first, and then through the invitation of the service users into the group, so you can be in the know code “community spirit – channel live qr code to create their own customer service, and set up corresponding welcome and group of qr code, when users scan code to add customer service, not only can better understand platform, activities and other relevant information, You can also quickly join a group chat with automatic replies from customer service.
The configuration of customer service TWO-DIMENSIONAL code in the small program is conducive to the use of wechat customer service number in one-to-one service, group messaging, moments and other functions, to provide users with better services. If you want to simplify the user’s process, just create a group QR code.
Create and join a group chat in “Enterprise wechat Background – Customer Contact – Add Customer”, and configure group chat information and welcome words.
Ps: The group qr code created in this way will never expire, and the group of 200 people will automatically create a new group.
Step 2: Configure customer service messages
Click “Open customer service message” in “Know community Sprite – mini program drainage”. If your mini program is not authorized to the Zhixiaoyun service, you need to complete the authorization operation first, complete the steps or refer to the development document.
Set corresponding keyword reply in “know cloud console – corresponding enterprise and application – wechat – customer service message – intelligent reply”, and place the Qr code into the customer service message. When the user clicks the “Enter group” button in the small program, the qr code will pop up in the customer service message page, so as to guide the user to enter the group quickly. See the development documentation for details.
Scan the card below for an instant group chat in the customer service message system (if you are interested in the market, you can also pay attention to the live events of the club every Saturday in the future ~)
Let small program users quickly join the group chat implementation we are introduced here, if you have any questions and needs, you can leave a message to Xiao Xiaoyun at any time.