Companies around the world spend an average of more than $5 million a year on the development and application of RPA software, according to a global RPA survey jointly produced by Vedham and ESI ThoughtLab. More than 30% of these companies invest $10 million to $20 million a year in RPA. Why is RPA so popular with global companies? Mainly from functional applications that are actually used.

RPA realizes these five functions mainly based on three operating principles: robot controller, business user and application program. The programmer makes detailed instructions and issues them to the robot’s controller; The robot controller assigns tasks to each robot and monitors RPA activities. Service users check and handle abnormal information through the controller. Robots interact with various applications in virtual or physical computers. With these five “tricks”, RPA is now used in many fields. RPA benefits a number of functional areas including finance, procurement, information technology, tax, supply chain, human resources and customer service. Other industries can also adopt RPA, such as finance, insurance, retail, automobile manufacturing, tourism, telecommunications, and healthcare.