This year’s National Day and Mid-Autumn festival rare together, “double section allied well”, 21 century, National Day Mid-Autumn festival only met 4 times……
However, during the 8-day holiday, due to the characteristics of the industry, projects in the second half of the year are concentrated in the most tense period. Many brothers in the project team have to work overtime to catch up with the progress. Thank them.
The company has more than 400 projects, large and small, and it is very difficult to ensure that every project has no minor problems. We can only ensure that there will be no major problems or failures. After all, it is a very troublesome problem to coordinate sales and product personnel during the holiday, and it will also alarm the company leaders. I really shouldn’t.
In addition, in order to ensure the system, other project teams can spend a quiet and undisturbed holiday as much as possible. All project teams need to do all kinds of emergency backup and guarantee work in advance.
From the overall consideration of the company, the project Management Department will remind each project team to do emergency work on major festivals every year. At the same time, it is required to adopt professional email format and provide holiday duty plan to show the company’s professional demeanor.
Major festivals every year include but are not limited to: New Year’s Day, Spring Festival, TWO sessions, Qingming festival, Dragon Boat Festival, Mid-Autumn Festival, National Day, etc.
There are job requirements, there must be inspection mechanism. Managers of the project management department can be arranged to spot check the implementation of the project team.
The notification email of pre-holiday system guarantee arrangement of the project Management department can be as follows.
In order to further improve the system emergency support during the National Day and Mid-Autumn Festival and improve customer perception, all project teams are requested to do the following work carefully:
1. Back up the table structure, static data and other key data of the database, and place the backup data on the computers of the project team members.
Voice-over: In case the database server on which the system is running suffers a catastrophic failure that cannot be recovered, it can be redeployed using the team’s backup.
2. Synchronize the emergency environment program version to ensure that the emergency environment version is consistent with the official environment version.
Voice-over: In case of a problem with the formal environment, you can switch directly to the standby environment.
3. Save the system applications and configuration files of the formal environment to the computers of each project team member for backup.
Voice-over: In case the application server on which the system is running suffers a catastrophic failure that cannot be recovered, it can be redeployed using the team’s backup.
4. Checked, updated and improved emergency plans for system operation and maintenance during major festivals. In the case of customer approval, carry out corresponding emergency pre-shore.
Voice-over: If something does go wrong, there will be no fuss.
5. Prepare holiday emergency support emails for customers according to templates.
6. The contents of emergency support emails can be modified by project or region according to the actual situation.
7. The picture content of the emergency support email shall be handled by the region itself, and the template can be provided by contacting the department assistant.
Voice-over: Unified template, reflecting the company’s specialization.
8. Please cc the department assistant on emails.
Voice-over: The record leaves a mark. Include the assistant’s email address in the email.
9. The emergency drill should be completed before the end of work on September 28, 2020. The Project Management Department will track and summarize the drill, and spot check the project to check the implementation of the work.
Voice-over: spot check, bulletin, rectification.