Before xiaobian wrote an article “to create their own knowledge in Taiwan, everything do not ask Baidu! “With tool recommendation”, it wants to convey the idea that only by systematically sorting out scattered knowledge and making it easy to refer to and use can knowledge really play a role. Individuals should do this, but as an enterprise team, should it be more aware of the role of knowledge systematization?

What is a wiki

A common way for organizations to organize knowledge (project management) is to build an internal wiki system, which is a collaborative writing platform or open editing system. We can use Wiki to build help system, knowledge base system. Baidu Encyclopedia is the most famous public wiki in China.

The role of corporate teams in building wikis

To be able to gather all the knowledge of the company in one place and become the Baidu of the company

  • By organizing knowledge in wiki, the company’s knowledge can be systematic and standardized.

  • Use wikis to identify gaps in knowledge and weaknesses in company processes.

  • Even after employees leave the company, valuable information remains in the wiki.

  • Company processes and basic information can be placed in a public, readable wiki, and orientation is easy.

  • Wikis allow file collaboration, reducing communication costs and eliminating the need for files to be passed around.

How to promote a wiki system within your company?

Wikis are very important to your organization and your team. If your organization is not already built, how should you promote them? I’ve collected some good ideas about how to promote the idea of a wiki within your organization. Hopefully, your team will soon be able to use the wiki system to facilitate the flow of knowledge. At the end of this article is a good tool for building a wiki. Bookmark it!

1. Lead by example by using the Wiki system first

For example, upload all your documents to a wiki, and when a colleague asks you to send him a file, just give him the url of the wiki library, or ask him to do a wiki search. Once or twice, people may also knock you for documents, but over time, people will find your use is very convenient.

2. On a functional level, teach the team to make good use of search boxes and version control.

One of the advantages of an enterprise wiki over the SVN library for employees is that it is easy to find the latest version of the file you need. You don’t need to rummage through a file library, you don’t need to upload to a wechat group, you can use wiki as your own internal Baidu to help you work.

3. Choose an interactive wiki.

ToB products tend to be weaker than TO C products in terms of interaction and design, and both Mediawiki and Dokuwiki seem to be from a previous generation, rather unfriendly to young people used to toC products. Now enterprise software is also gradually simplifying the operation interface, improve the experience. The domestic Baklib is a very interactive tool.

4. Choose a wiki that is easy to get started with.

Wiki is a management method that enterprises/teams use very well for internal knowledge. The reason why it has not been widely promoted is largely related to the high cost of learning. Only by choosing a simple and easy wiki tool can the promotion of wiki within enterprises be easier.

5. Select a wiki with permission controls

After all, corporate wikis are different from personal notebooks. If everyone has full read and write access, it is easy to lose information and have all knowledge stolen by competitors. Therefore, basic department, read/write separation, and administrator rights are required.

Choose the right wiki build tool has been more than half of the success, xiaobi recommend a good wiki tool build artifact, Baklib!

Baklib online documentation/Wiki tool introduction

Baklib is an online help document /wiki creation tool for organizations and teams to create online product manuals, FAQs, help centers, knowledge bases, and employee training manuals. Internal knowledge coordination and internal training can be achieved, and external users can understand products more quickly and conveniently before and after sales.

Advantages of the product in wiki construction

Zero difficulty: Unlike a traditional wiki, this tool does not require any language foundation or database. All the frameworks are built, and you just need to add content to them.

Smooth editing: Baklib’s blocky editor does not rely on the traditional top toolbar. All content, including text, images, videos, tables, Markdown, etc. are modules that can be dragged and reorganized freely. Make the user’s editing experience more focused.

Friendly interface: as an online help document /wiki effect display, will greatly affect the reading effect of readers, this tool has 15+ can be customized header footer simple structured theme, in the design of a little Japanese style, visual will do a good auxiliary effect.

Edit permission control: Baklib online help /wiki tool divides read and write rights, and also controls access to the entire Wiki site, and controls the portrait of the reader.

Rich plugins: this tool provides many useful plugins including independent domain name, global search, user feedback, article guidance, site access statistics, site navigation…

Corporate/team Wiki case presentation

Below is a real example of Baklib building a wiki site.

Click Now to use Baklib

conclusion

The above is how TO help enterprises/teams build wikis quickly. The construction of wikis will greatly improve the work efficiency of employees. I hope every enterprise/team can build them.