This is the era of 5G.
On April 8, 2020, China Mobile, China Unicom and China Telecom jointly issued the White Paper on 5G messaging, which elaborated the core concepts of 5G messaging, clarified relevant business functions and technical requirements, and put forward several ideas on the construction of 5G messaging ecology. 5G message is constructed based on GSMA RCS UP standard to realize multi-media and lightweight messages. MaaP technology is introduced to realize interactive messages in the industry.
As a holographic upgrade of the traditional SHORT MMS service, 5G message breaks the length limit of each message of the traditional short message for individual users, and the content will be able to integrate text, pictures, audio and video, location, web pages and other rich multimedia content. For enterprises, it will provide them with information interaction interfaces with individual users. Enterprises can output personalized services and consultation to users through text, voice, TAB and other rich media methods, greatly improving service efficiency.
Compared with instant messaging software, 5G messaging has the advantages of native APP free, security and reliability, real-name authentication, easy access (no need to pay attention to) and wide coverage. 5G message users do not need to download the client, but can use it in the native message entry of the terminal. With carrier-class security and reliable, real name characteristics; And unlike different messaging apps that cannot communicate with each other, operators can communicate with each other; For example, in 5G SMS conversations with 12306, users can quickly book, pay and change tickets by sending voice or text messages and clicking keywords. For example, we will build a three-in-one instant messaging platform for the 2022 Winter Olympics and explore multiple 5G messaging application business scenarios such as tourism, shopping, ticketing, dining and travel.
On November 4, 2020, the press conference of “Hard Walnut 5G Message Developer Community” hosted by Zhongxun Post and Telecommunications Consulting and Design Institute Co., LTD was successfully held in Kyoto Shin-yuan Hotel. Since the release of the 5G White Paper, the industry has been silent for quite a long time. The release of the hard walnut community will effectively boost the confidence of the industry, which is undoubtedly a leap forward.
The “Hard Walnut 5G Messaging Developer Community”, based on the GSMA RCS standard, integrates partner capabilities and provides Chatbot rapid development, integration and personalized service deployment capabilities for developers and B-end clients.
In this activity, Junxin Technology mainly shared the basic ability of “dialogue scenes under 5G messages”. It is divided into two parts: “NLP+ Knowledge graph” and “Voice print Payment”.
Natural language processing (NLP) is an unavoidable topic of knowledge graph. It is generally believed that knowledge graph is the cornerstone of NLP, and the knowledge graph is based on the application of NLP. Why is that? We can start from the definition of both: what is a knowledge graph? Borrow one of these understandings: Originating in the semantic Web, the primary goal is to describe entities and concepts that exist in the middle of the real world, and the relationships between them.
What is NLP? Also refer to an understanding, the machine accepts the user’s input in the form of natural language, and carries out a series of operations such as processing and calculation through the algorithm defined by human internally, so as to simulate human’s understanding of natural language and return the user’s expected results.
Similar terms can be found in the above description: “semantic web”, “natural language” and “natural objective world”. So NLP and the Knowledge graph aim to solve the same goal: to make machines and humans have the same ability to think and understand, and machines can interact with humans anthropomorphically. In practical application, the purpose of knowledge graph and NLP is the same, for example: intelligent question answering, translation, recommendation system, etc. The construction of knowledge graph is inseparable from the extraction of natural language by NLP technology, and the application of NLP is inseparable from the relational analysis and reasoning ability of knowledge graph. In this share, we introduce what a knowledge graph is, why it is used, and how to use it.
The second part of voice print payment analyzes the existing solutions on the market and compares the advantages and disadvantages of 5G messages.
Traditional identity authentication requires the use of hardware such as fingerprint or face recognition on 5G messages, and faces adaptation problems. Voice print verification can be done based on the existing capabilities of 5G messages.
One-to-one authentication and one-to-many authentication for voiceprint authentication can fully support the authentication requirements required by 5G messages without additional hardware support.
In terms of the reliability of voice print verification, there are commercial application cases on the market such as Tmall Genie and Alibaba customer service to prove its reliability. Junxin Technology will continue to work with hard walnut community to continuously hone high-quality services and solutions, promote efficient collaboration among all links of the industrial chain, and prosper the 5G message ecosystem. With the hard walnut 5G messaging developer community to enter the 5G messaging 100 billion market from a new perspective, we wait and see.