In accordance with the deployment requirements of the state on developing big data, building a digital China and a smart society, and improving the intelligent level of social governance, local big data administrations have been set up to promote the digital transformation of the government and the management of big data resources. Through the establishment of this organization, we will further strengthen the deep integration of Internet and government services, coordinate the management of public data resources and e-government, promote the integration and utilization of government information resources, break information silos and realize data sharing, and further boost the “run at most once” reform and government digital transformation.
There is no doubt that the establishment of the Big Data Administration has provided a strong start for the government’s digital transformation, but what challenges does the big data administration face in order to truly succeed in the transformation? And how to solve it?
So far, BeyondCMP integrated cloud management platform has helped many customers provide digital transformation solutions and greatly improved the efficiency and service level of enterprise information management. Next, we will analyze the construction case of “unified cloud Management Platform” of a big data administration once served by Boyun, and introduce in detail how the “unified cloud management platform” enables the digital transformation of the government.
01
Project challenges
First of all, let’s analyze the job responsibilities of the relevant personnel of the Big Data Administration, mainly involving the following four types of personnel:
• Managers of big Data Management Bureau: responsible for the approval, coordination and operation decisions of government cloud network resources;
• Operation and maintenance personnel of big Data Administration Bureau: technical work such as data monitoring, operation and maintenance of government cloud network resources;
• Business system development, operation and maintenance personnel of the commission and Organization Bureau: apply for government cloud network resources from the business dimension, and use, monitor, operation and maintenance related cloud network resources;
• Technical personnel related to the supplier: technical support work such as software and hardware operation and maintenance of government cloud network;
By analyzing the problems in the current work of the above four types of personnel, the project challenges can be divided into the following three categories:
• Poor application experience and low efficiency for cloud network resource services
The business system development, operation and maintenance personnel of each commission and administration bureau apply for government cloud network resources by email, while the management personnel of big data Administration bureau approve by email. The offline application and approval of cloud network resources cannot be provided automatically, resulting in the lack of self-service, poor service experience and low efficiency.
• Incomplete operation decision data and service evaluation system
Managers of big data Management bureau lack multi-dimensional operation analysis data (resources, business, cost and other dimensions) and statistical data of the overall operation of government cloud network, so they cannot effectively make operation decisions. In addition, they lack service assessment and evaluation system, which cannot effectively improve service experience and quality.
• The cloud network resource operation and maintenance capability is scattered or absent
The operation and maintenance personnel of the Big data Administration Bureau, the operation and maintenance personnel of each commission and bureau, and the technical personnel related to suppliers have scattered or missing capabilities of cloud network resource configuration and management, basic monitoring, operation and maintenance, and lack of unified management. They cannot effectively manage resources and data statistics, locate fault causes and deal with faults in a timely manner.
02
The solution
So how to build a “unified cloud management platform” to empower the Big Data Administration, solve the current challenges, and help the government’s digital transformation?
The construction of the “unified Cloud Management platform” of the Big Data Administration is in accordance with the objectives of service-oriented, mobile, operation and peacekeeping operation. We believe that the first step is to build a solid operation and peacekeeping operation capacity (including: Resources nanotubes ability, IT operational service ability, IT based monitoring, configuration management, service operations, evaluation and statistics, screen display, etc.), and then through three portal (unified operations portal, unified portal, unified mobile APP) resources, operations, operation ability, in the form of self-service Empower Big Data Authority to solve the current challenges, effectively improve service quality, experience and efficiency.
▲ Three Portals
• Unified service portal: the entrance of unified government cloud network service application for each commission and bureau, and independent management service portal. All the external services provided by the Big Data Administration are published to the unified service portal in the form of service catalogue. Each commission and bureau can apply for and approve, and independently check work order progress, resource usage and cloud network consumption statistics.
• Unified mobile APP: there is no restriction on location. The management personnel, operation and maintenance personnel of the Big Data Administration, as well as all commissions and bureaus can apply, approve and process government cloud network services through the unified mobile APP at any time, giving full play to the flexibility of the APP and improving the service experience and efficiency of the Big Data Administration.
• Unified operation, maintenance and operation portal: Unified access and authorization for users/applications of the Big data Administration bureau and each commission bureau, business communication, data communication, separation of use and mutual non-interference, to solve the pain points of fragmentation of operation, maintenance and operation of the Big data Administration Bureau and each commission bureau, and achieve unified entrance and centralized management of operation, maintenance and operation.
Operation and maintenance operation capability
- Resource management capability
Unified resource management across different government cloud data centers and heterogeneous cloud environments. In addition, infrastructure resources in different DCS include servers, network devices, security devices, and links. It provides flexible scheduling policies for heterogeneous cloud resources, unified resource pool management for multi-cloud and multi-cluster environments, including computing, network, and storage resource pools, and cloud network resource management and control capabilities for the o&M personnel of the Big Data Administration bureau and each commission office.
- IT operation and maintenance service capability
The unified management and control of government cloud network service process involves cloud network resource application, change and cancellation, security service firewall policy opening, general event application, daily desktop operation and maintenance services, etc. The standardization and standardization of online service approval process of big data administration can be traced and traced.
- IT basic monitoring capability
Monitors cloud resources and infrastructure in a unified manner. Cloud resources include cloud platforms, clusters, hosts, and VMS. Infrastructure includes server hardware, operating systems, network devices, security devices, and links.
- CMDB configuration management
As a data aggregation center, cloud resources, services, infrastructure servers, network devices, security devices, and links are accessed in a unified manner. Ensure that all devices/systems and their configuration information in the cloud network environment are effectively and completely recorded and maintained, and simultaneously undertake the linkage and update of the cloud network service process and CMDB, provide data consumption for the large screen and statistical reports, and provide resource statistics data for the operation and maintenance personnel of the Big Data Administration bureau and each commission and administration bureau.
- Assessment ability
Including assessment index setting, assessment plan and assessment result presentation, assessment is divided into three dimensions, including assessment of supplier services, assessment of cloud host resource usage of each commission and bureau, and assessment of big data administration services of each commission and bureau. Finally, the system automatically scores the performance grade and performance score by month. Urge relevant parties to improve operation and maintenance efficiency, service level and resource utilization.
- Statistical reporting ability
Offers a variety of dimensions, multiple types of statistics, covering business work order, the cloud resource statistics, network resources statistics, cloud resources, network resources consumption, the alarm statistics, asset statistics, such as support to the pie chart, bar chart, list, loop diagram, TOP display a variety of forms, of resources in the form of report and operational comprehensive statistical work, Provide data support for big data administration managers to make operational decisions.
- Large screen display capability
From data center, cloud resources, network resources, business, computer room, cloud network resources overview and other dimensions of statistics and 3D visualization display, so as to facilitate the management of big Data Management Bureau to timely and accurately understand the overall situation of government cloud network, to provide data support for operation decisions.
03
Value of earnings
Unified management
Unified management of cloud planning, standards, systems and technical systems, the use of secure and controllable cloud hardware and software products, the establishment of self-service, automated and intelligent government cloud network management system, reduce decentralized management capital investment.
According to the need to use
Improve the utilization of infrastructure resources to achieve on-demand allocation, on-demand, and effective sharing. Through reasonable planning, small steps and fast running, to achieve intensive construction, information sharing, benefit maximization.
Effective throttle
By coordinating the infrastructure construction of government cloud and government network, it can effectively reduce scattered informatization investment, improve the overall efficiency of operation and maintenance, reduce the formation of isolated islands of resources, information and data, and promote the formation of a powerful informatization engine for digital government.
▲ Service-oriented and mobile
▲ Both operations and maintenance operations
▲3D visualization large screen