Chatopera business-oriented services, developers, bot operators intelligent integrated solutions, using natural language processing, speech recognition, machine learning and artificial intelligence technology such as large data enable enterprises, innovative way of man-machine collaboration services, build across the industry, all channels, multimodal intelligent customer service center, Promote enterprise customer service into the “AI” era.
Product system: Multi-round dialogue designer (desktop software) Intelligent QUESTION and answer engine Chunmatsu customer service desktop assistant As Chatopera omni-channel intelligent customer service system, including the following modules
Account management Organizational structure management Role and rights management Customer relationship management Channel management Statistical analysis Robot customer service Enterprise customization……
Chatbot solutions
1) Multi-round dialogue designer
“Multi-round Conversation Designer” is a tool that defines the logical thinking of chatbots with natural language input. It makes it easy to describe complex conversation logic using the scripting syntax supported by Chatopera and integrate other enterprise services in the form of functions. Business people can easily learn script syntax and make chatbots to meet business needs of the enterprise.
Features: Efficient and flexible chatbot development methods and tools, subversive industry innovation design.
Advantages: It allows developers and business people to flexibly and simply develop and debug a chatbot.
2) Intelligent question and answer engine
The intelligent q&A engine acts as a chatbot runtime environment, providing proprietary deployment and SaaS versions (bot.chatopera.com) that can be flexibly integrated into other enterprise products.
Desktop assistant Komatsu assistant komatsu completely eliminate the cost of looking for information from all over the enterprise staff, all information retrieval to understand your Komatsu, every day for the enterprise staff to save 3 hours of time, you can do more valuable things.
Enterprise services Provide tools and training for chatbot developers, flexible and customized development services for enterprise customers, knowledge base input and optimization, multi-round conversation sorting, quick response to customer needs, late-stage operation and maintenance, recheck, and regular health check
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Chatopera (Beijing Huaxia Chunsong Technology Co., LTD.) is an innovative enterprise chat robot application solution provider, focusing on the design, development, deployment and operation of enterprise chat applications. It is particularly good at meeting the needs of enterprises with multi-round chat bots to improve the automation and intelligence of enterprises. It also provides tools, training and technical support for chat bot developers.
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